Internal Tools

Department eTicket portals.

For Alrose Group staff — raise a ticket with the right department below. These link out to each department's existing ticketing system.

Human Resources

HR Department eTicket

Leave requests, employment records, benefits and general HR concerns.

Open Human Resources →

Finance

Accounting Department eTicket

Reimbursements, payroll queries, invoices and accounting requests.

Open Finance →

Facilities

Maintenance Department eTicket

Report equipment, facility or store maintenance issues for prompt dispatch.

Open Facilities →

Supply Chain

Commissary

Stock requests, delivery schedules and commissary coordination.

Open Supply Chain →

Information Technology

IT Support eTicket

Hardware issues, POS/system troubleshooting and equipment requests.

Open Information Technology →

General

Can't find your department?

Reach the head office directly and we'll route your concern to the right team.

Contact Head Office →

Not a staff member? Head back to the main site.

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